Working Together: A Quick Overview

This guide is here to make your life easier.

It’s not just an agreement—it’s a simple, friendly outline of how we’ll work together. From big projects to small updates, it covers what to expect when it comes to timelines, payments, approvals, support, and service standards. It also includes our policies, so there are no surprises.

We’ve kept everything clear and to the point, with as little legal language as possible—because we know you’re busy and want to feel confident moving forward.

This Overview, along with its linked sections (Payments, Service Standards, etc.), forms part of GravityStack’s Master Services Agreement. Together, they make up the full set of terms you’re agreeing to when we work together. If anything’s ever unclear, we’re always just an email away.